Foster Townsend Graham & Associates is a law firm that believes in moving with the times. That belief has now led the firm to move, literally, for the first time in its 36-year history. Recently FTG&A settled into custom-designed offices just steps from Richmond Row, taking over the ninth and tenth floors at 150 Dufferin Avenue.
“Our firm has grown significantly,” says partner John Graham, explaining that with 27 lawyers and 50 support staff, the firm
has doubled in size over the past six years. Even with two side-byside houses on Waterloo Street and additional satellite office space, Graham says, “We were full to the rafters.”
“It got to be a little unwieldy having two sets of support staff and equipment,” says partner Evelyn ten Cate. “It was time for us to consolidate and bring all our people under one roof.”
It was not just the need for space that drove the decision to relocate, though. Since it was founded in 1975, the firm has had a key guiding principle: to provide clients with the best service possible at the most competitive rate. That led FTG&A to groundbreaking use of mediation and alternative dispute resolution, a practise that is designed to settle conflicts quickly and economically while achieving the best possible legal result for the client.
More recently, FTG&A has moved to completely computerized operations—one of the first law firms in London to do so—and the new office space boasts state-of-the-art technology. “We have made a significant investment in servers and computer equipment,” says Graham, noting that because all documents are scanned and stored electronically, staff can access all files from wherever they are. “We go all over Ontario, so it is definitely easier and quicker for us to work through our laptops. And that makes it less expensive for our clients.”
No matter how far afield FTG&A lawyers may travel, the firm plans to remain rooted in London’s core area. “This move is a dramatic change, and something we are very excited about,” says Graham. “We have taken over a significant amount of office space, which is not only good for us, but also good for the downtown and the London community.”